Privacy
Privacy Policy
How your personal and health information is collected, used and protected.
Last updated: November 2026
Annmarie Cannone, Naturopath and Nutritionist (“we”, “us”) respects your privacy. As a health service provider, we handle personal and health information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth) and the Health Privacy Principles in the Health Records and Information Privacy Act 2002 (NSW).
What we collect
- When you contact us through this website: your name, email address, phone number, your message, and whether you’d like to receive news and updates.
- When you become a patient: information needed to provide your care, such as your health history, your completed health questionnaire, pathology and test results, and treatment notes.
- When you browse this website: standard technical information such as your IP address, browser type and the pages you visit, collected by our website hosting and statistics services.
Please don’t include detailed health information in the website contact form. We’ll discuss your health in your consultation.
How we use it
- To respond to your enquiry and arrange appointments.
- To provide, coordinate and follow up on your care.
- To send you news and updates, only if you’ve asked to receive them. You can unsubscribe at any time.
- To run and improve this website.
Who we share it with
Your health information is confidential. We only share it with other health professionals involved in your care with your consent, or where the law requires or permits it. We use service providers to run our website, email and practice systems, and we take reasonable steps to ensure they protect your information.
How we store and protect it
We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we keep health records for the periods required by law.
Accessing or correcting your information
You can ask for access to the personal and health information we hold about you, or ask us to correct it. Contact us on 0406 138 302 or at reception@annmariecannone.com.au and we’ll respond within 30 days.
Complaints
If you have a concern about how we have handled your information, please contact us first. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (www.oaic.gov.au, 1300 363 992) or the NSW Information and Privacy Commission (www.ipc.nsw.gov.au, 1800 472 679).
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.